Shipping policy
Learn About Shipping
At Jinrunfu, we strive to provide a seamless and efficient shipping experience for our customers. We understand the importance of receiving your items in a timely manner, and we are committed to delivering your order as quickly as possible.
Processing Time:
Order verification, quality check, and packaging are completed within 1-3 working days after the order is placed. All orders are then sent to the fulfillment center for dispatch.
Shipping Time:
This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
- Standard Delivery: 3-7 working days
- Expedited Delivery: 1-3 working days
If there is a delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates:
- US (United States), United Kingdom, Rest of the World
- Free Shipping: Applies to orders of $50 and up
- Standard Delivery: For orders between $0 and $50, the cost is $5
- Expedited Delivery: For all orders, the cost is $10
Shipment Confirmation & Order Tracking:
You will receive a shipment confirmation email once your order has shipped, which will include your tracking number(s).
Damages:
Jinrunfu is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us:
If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact us. Our customer support team is available via email at [email protected]. We strive to provide excellent customer service and ensure your shopping experience with Jinrunfu is nothing short of exceptional.